Frequently
Asked Questions
Is Microsoft Windows Vista supported?No, currently only Microsoft Windows XP is supported.
When the DECT is registered to the H-002 USB Dongle, can it receive PSTN calls at the same time?No, The DECT must be registered to the regular DECT base in order to make and receive calls using a standard PSTN line.
How do I make a SkypeOut call?Press the Talk button, dial the telephone number, then press the “ # ” button to dial.
How do I make a call from my Skype contact list from my DECT handset?Press the Talk button, then press the number “ 2 ” to “ 9 ” button correspondng to the first English letter “ a ” to “ z ”.
or
You can use the “ 1 ” button to scroll contact list upwards and “ * ” button to scroll contact list downwards.Press the “ # ” button to dial.
Why don't some names in my Skype contact list appear on the handset?Our product will only display those contacts which are currently online, this makes it quicker and easier to find the contact you are trying to call.
The software displayed an error “ Unable to connect to USB ”, how do I fix this error?Please wait for 1 minute. If there is still no connection , un-plug and re-plug the equipment and restart the software.
Why does the message “ VOIP USB ” not appear after pressing the Talk button?End the previous call and restart. If VOIP USB still does not appear , please re-register the handset. For detail information on registration,please refer the user manual.
How do I register a Panasonic DECT ?For KX-TCD200/202/210/216/300/810, KX-TCA120/121/130, KX-FC233/962
- Move the mouse pointer to the extreme Right corner of the Taskbar and locate the H-002 icon. Right click and the menu appears. Choose ‘Options’.
- A window will appear. Upon clicking the ‘Register’ button, the indicator will change from Orange to Green. Subsequently, execute the procedures for handset registration.
- Press the ‘OK’ button, using the arrows on the handset, select ‘handset Setup’.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Registration’.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Register H.set’.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Base 2’.
- The screen will display a message ‘Please Wait...’.
- Then the screen will display ‘ Enter Base PIN’,input the PIN Code 1590 and the screen will display ‘****’. Press ‘OK’ to confirm the code.
- The screen will display a message ‘Please Wait...’.
- When the screen returns to idle mode,the registration process is complete. Make sure the antenna icon on the handset is not blinking. Otherwise, registration has failed..
For KX-TCD500/530/560, KX-TCA151/158, KX-FC243
- Move the mouse pointer to the extreme Right corner of the Taskbar and locate the H-002 icon. Right click and the menu appears. Choose‘Options’.
- A window will appear. Upon clicking the ‘Register’ button, the indicator will change from Orange to Green. Subsequently, execute the procedures for handset registration.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Setting handset’.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Registration’.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Register H/set’.
- Press the ‘OK’ button, using the arrows on the handset, select ‘Base 2’
- The screen will display a message ‘Please Wait...’.
- Then the screen will display ‘Enter Base PIN’,input the PIN Code 1590 and the screen will display ‘****’. Press ‘OK’ to confirm the code.
- The screen will display a message ‘Please Wait...’.
- When the screen return to the idle mode, the registration process is complete. If the antenna icon on the handset is blinking registration has failed.